Technical Support > Email

Email Settings (POP3)

If you've created and configured a new POP3 email account using email software such as Microsoft Outlook, Outlook Express, Eudora or Entourage, but are unable to send/receive mail, the following may be helpful to you:

• Carefully check all settings, looking for typos and other mistakes. For server settings and passwords, use all lowercase letters (passwords are case sensitive).

• The password that you use to access your account web mail is the same password used in your email software configuration.

• For Incoming and Outgoing mail server settings, use: mail.yourdomainhere.com. Do not use the @ symbol, and do not use "www".

• Some Internet Service Providers, such as Earthlink and Comcast, require that you use their outgoing mail server. Check with your ISP.

• Outgoing mail server setting (also known as SMTP server): if you use mail.yourdomainhere.com, you must enable outgoing mail authentication. More info.